Terms of use

These terms cover this website, retrieverlabs.net. By using it you agree to them. They are short because the site only gives information: it sells nothing and has no accounts.

Who runs this site

Retriever Labs Pvt. Ltd., a private limited company registered at the Office of the Company Registrar, Nepal (OCR reg. no. 399717/83/84, PAN 623700901), at Bhaktapur Municipality-2, Itachhen, Bhaktapur, Nepal. Email hello@retrieverlabs.net, phone +977 9845081875.

Our products have their own terms

Using one of our products is governed by that product's own terms and privacy policy, not by these:

Client projects are governed by the written agreement for each project.

What is on this site

We try to keep everything here accurate and current, but it is general information, not an offer or advice. Prices shown are in Nepali rupees and are set by each product's own site, which is the one that applies if the two ever differ. Figures such as shops signed up and orders processed are given as of the date shown next to them; amounts "sold through Retriever" are sales made by those shops, not the company's revenue. Screenshots show the real apps with demo data.

Names, logos and content

The names and logos Retriever Labs, Retriever, Seep and Kepto, and the text, screenshots and design of this site, belong to Retriever Labs Pvt. Ltd. You may link to this site and quote it fairly with credit. Please do not copy it in bulk or use our names or logos in a way that suggests we endorse you. Names of other companies (for example Instagram, WhatsApp, eSewa or Khalti) belong to their owners and appear only to say what our products work with.

Links to other sites

Links to app stores, news reports and other sites are for your convenience. We do not control those sites and are not responsible for them.

Using the site fairly

Do not try to break, overload or get unauthorised access to this site or our systems. If you find a security problem, please report it as described on our security page.

Our responsibility

The site is provided as it is. To the extent the law allows, we are not liable for loss that comes from relying on it or from it being unavailable. Nothing in these terms limits any right you have under the Consumer Protection Act 2075 or other law of Nepal that cannot be limited.

Complaints

If something here is wrong or you are unhappy with us, see how to make a complaint. We answer every complaint in writing.

Law and changes

These terms are governed by the law of Nepal, and the courts of Nepal decide any dispute about them. We may update them when the site changes; the date below shows the latest version.

Last updated 2 November 2026.